bs7777 Privacy Policy

bs7777 operates the online casino and sports betting platform accessible at bs7777.org. For the purposes of this Privacy Policy, bs7777 is the data controller responsible for the personal information collected through the Platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or to your personal data, you may contact our data protection team at any time:

• Email: [email protected] (plain text — not a clickable link)
• Response time: We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 7 business days.
• Support hours: Available 24/7, Bangladesh Standard Time (BST, UTC+6).

We collect personal data in the following categories depending on how you interact with the bs7777 Platform:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric information. If you voluntarily disclose such data during a support interaction, it will be used only to resolve your enquiry and will not be retained beyond the period necessary for that purpose.

We do not knowingly collect personal data from individuals under 21 years of age. If we discover that personal data has been submitted by a person under 21, that account will be closed immediately and the data deleted or anonymised as quickly as practicable.

bs7777 collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or updating your account profile.
• Automated technologies: As you navigate the Platform, we automatically collect Technical Data and Usage Data through server logs, cookies, and similar tracking technologies (see Clause 8 — Cookies).
• Third-party payment providers: When you initiate a transaction via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, those providers may share transaction confirmation data with us to facilitate accurate crediting of your account.
• Identity verification partners: Where we engage a third-party KYC (Know Your Customer) service to verify your identity documents, that partner will share the outcome of the verification and relevant data points with us.
• Fraud prevention services: We may receive data about your device, IP address, or transaction patterns from fraud prevention partners to help protect the integrity of the Platform.

bs7777 uses personal data for the following specific purposes, each of which has a corresponding lawful basis:

• Account registration and management: To create and administer your account, verify your identity, and ensure you meet our 21+ age requirement. Lawful basis: performance of a contract.
• Processing transactions: To credit deposits, process withdrawal requests, and maintain an accurate record of your balance and transaction history. Lawful basis: performance of a contract.
• Fraud detection and prevention: To monitor activity for signs of unauthorised access, money laundering, or betting fraud, and to protect both you and the Platform from harm. Lawful basis: legitimate interests.
• Responsible gaming compliance: To monitor betting patterns, apply player-requested deposit limits or self-exclusion periods, and identify players who may be displaying signs of problem gambling. Lawful basis: legal obligation and legitimate interests.
• Customer support: To respond to your enquiries, complaints, and dispute resolution requests. Lawful basis: performance of a contract.
• Platform improvement: To analyse usage patterns, diagnose technical issues, and develop new features. Lawful basis: legitimate interests.
• Marketing communications: To send promotional offers, bonus notifications, and seasonal campaigns (such as BPL promotions, Eid special offers, or Pohela Boishakh bonuses) to players who have opted in. Lawful basis: consent.
• Legal and regulatory compliance: To comply with applicable anti-money laundering requirements, respond to lawful requests from authorities, and maintain records as required by law. Lawful basis: legal obligation.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.

bs7777 does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances, and only to the extent strictly necessary for each purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive only the transaction data required to process your deposit or withdrawal.
• Identity verification providers: Third-party KYC partners receive your identity document details solely for the purpose of verifying your account. These providers are bound by contractual data protection obligations at least as stringent as those set out in this policy.
• Fraud prevention and security partners: We may share IP addresses, device fingerprints, and transaction data with fraud detection services to protect the Platform and its players.
• Technology and infrastructure providers: Cloud hosting and platform software providers may process technical data as part of our infrastructure. All such providers are contractually obligated to process data only on our documented instructions.
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where we believe in good faith that such disclosure is necessary to prevent criminal activity or protect the rights and safety of our players and staff.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a successor entity. You will be notified in advance of any such transfer and given the opportunity to close your account before it takes effect.

All third parties with whom we share personal data are required to maintain appropriate technical and organisational security measures and to use the data only for the specific purpose for which it was shared.

bs7777 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:

• Account data: Retained for the lifetime of your account plus a minimum of five years following account closure, to comply with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Identity verification documents: Retained for five years from the date of verification or from account closure, whichever is later.
• Support communications: Retained for three years from the date of the last interaction, to support dispute resolution.
• Marketing consent records: Retained until you withdraw your consent, plus a further two years as evidence of the consent having been given.
• Technical and usage data: Typically retained for 12 months on a rolling basis, subject to anonymisation for longer-term analytics.

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

bs7777 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, or disclosure, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Tokenisation of payment card details — full card numbers are never stored on our servers in plain text.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific role.
• Regular security assessments and penetration testing of our platform infrastructure.
• Secure, encrypted storage for identity verification documents with strict access logging.
• Two-factor authentication options available to players to help secure account access.

While we use all reasonable endeavours to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you as soon as reasonably practicable and will take all steps necessary to contain and remediate the breach.

bs7777 uses cookies and similar technologies (such as web beacons and local storage) to operate the Platform effectively and to improve your experience. The categories of cookies we use are as follows:

• Strictly necessary cookies: These are essential for the Platform to function. They maintain your login session, remember your language preference, and keep your account secure. These cookies cannot be disabled without affecting core Platform functionality.
• Performance and analytics cookies: These collect anonymised information about how players use the Platform — for example, which pages are visited most often and whether error messages are encountered. This data is used solely to improve Platform performance.
• Functionality cookies: These remember choices you have made (such as responsible gaming settings or preferred game categories) to personalise your experience on return visits.
• Targeting and preference cookies: Where you have consented, these cookies record your game preferences and betting history to help us show you relevant promotions. You may withdraw consent for these cookies at any time via your account settings.

You may manage or block cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent certain features of the Platform from functioning correctly.

As a player of bs7777, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Request" and a clear description of your request.

• Right of access: You may request a copy of all personal data we hold about you. We will provide this in a structured, commonly used format within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. You may also update certain details directly via your account settings.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent. Note that we may be required to retain certain data for legal compliance reasons even after an erasure request.
• Right to restrict processing: You may ask us to temporarily halt the processing of your data while a dispute about its accuracy or our lawful basis for processing is being resolved.
• Right to data portability: You may request a machine-readable copy of the personal data you have provided to us, where that data is processed on the basis of consent or contract performance.
• Right to withdraw consent: Where we rely on your consent to process personal data (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to our processing of your personal data where we rely on legitimate interests as our lawful basis, unless our legitimate interests override your rights in the specific circumstances.

We will not charge a fee for processing privacy requests unless a request is manifestly unfounded or excessive. Where a fee is applicable, we will notify you in advance.

The bs7777 Platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly solicit, collect, or process personal data from any person under the age of 21. Account registration includes a mandatory date-of-birth declaration, and all accounts are subject to identity verification.

If a parent or guardian believes that a minor has registered an account on bs7777 or submitted personal data to the Platform, they should contact our support team immediately at [email protected]. We will investigate promptly and, if an underage registration is confirmed, close the account, delete or anonymise the relevant personal data, and refund any deposits made, subject to our fraud-prevention checks.

bs7777 may transfer personal data to service providers or technology partners located outside Bangladesh. Where such transfers take place, we ensure that appropriate safeguards are in place to protect your personal data to a standard equivalent to the protections described in this policy. These safeguards may include contractual clauses that impose data protection obligations on the recipient, or the use of providers who have committed to internationally recognised security and privacy standards.

By using the bs7777 Platform, you acknowledge that your personal data may be transferred to, stored, and processed in jurisdictions other than Bangladesh. We will always ensure that such transfers are subject to adequate protections and that your data is handled with the same level of care described in this policy.

The bs7777 Platform may contain references to third-party payment services (such as bKash and Nagad) and game content providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). These third parties operate under their own privacy policies, which are independent of this document. bs7777 is not responsible for the privacy practices of any third-party provider.

We recommend reviewing the privacy policies of any third-party service you interact with in connection with your bs7777 account to understand how those services handle your personal data.

bs7777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes — particularly those that affect the rights described in Clause 9 — we will notify registered players by email or by displaying a prominent notice on the Platform at least 7 days before the revised policy takes effect.

The date at the top of this policy indicates when it was last reviewed. Your continued use of the Platform following any update constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you should contact us to close your account before the new policy takes effect.

We encourage you to review this policy periodically to stay informed about how we protect your personal data.